Location not updating on Driver App

 

Symptom(s): Driver App having outdated, incorrect, or missing location

Location not updating on the Driver App.

Cause

  • Issue with the GPS
  • Issue with the Vehicle Gateway

Solution

Troubleshoot GPS

1. If the issue seems to be connected to your GPS, you need to troubleshoot it with a few simple steps.

 

Troubleshoot Vehicle Gateway

2. There could be multiple issues with your Vehicle Gateway, our troubleshooting guide houses all the possible solutions for your needs.

 

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