Unidentified trip shows ‘conflicting trip on your log’

    Audience Drivers
    Applies To Driver App

     

    Symptoms: Unidentified trips show conflicting trip on logs 

    The screen of the unidentified trip shows a conflicting trip on your log in a red bar. I am restricted from claiming the trip too.

    Unidentified_trip_shows__conflicting_trip_on_your_log_-01.jpg

    Cause

    This happens when you add the drive time manually (read Edit Drive Time Manually).

    Solution

    To claim conflicting trips, edit manual drive time back to On-Duty or Off-Duty and check again.

     

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