How to Ignore Incorrectly Recorded Drive Time using Fleet Dashboard
Audience Drivers, Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction The Ignore Drive Time feature enables Fleet Admins...
Unable to share live location
Audience Fleet Admin/Managers Applies to Fleet dashboard Introduction: Fleet Managers can share the live location of their vehicles, Driv...
How to Reassign a Smart Trip Match from Fleet Dashboard
Audience Fleet Admins Applies to Fleet Dashboard Introduction In This Article, we will outline the Steps on How to Revert a Smart Trip ...
How to reactivate a vehicle profile on the Fleet Dashboard.
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Vehicles Introduction Fleet Admins can reactivate as many vehicles as ...
How to view and export geofence speeding violation report
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Reports STEPS: 1. Log into the Fleet Dashboard and click on the Repor...
Can I Add a Vehicle on the Fleet App?
Audience Fleet Admin/Fleet Manager Applies To Fleet App/Fleet Admin Dashboard (Mobile) Answer No, you cannot add a vehicle from the Fleet...
Will I have access to IFTA data prior to a subscription upgrade?
Audience Fleet Owners/Admins Applies To Fleet Dashboard - IFTA Reports FAQ: If I update my package now from Starter to Pro/Enterp...
How to Copy GPS Coordinates of live location from Fleet View ?
Audience Fleet Admins , Fleet Mangers Applies To Fleet Dashboard Introduction : GPS coordinates are a unique identifier of a preci...
How to download interrupted trips Report
Audience Fleet Admin / Manager Applies To Fleet Dashboard > Reports Introduction Summary of all the trips by vehicle or groups. S...
Drivers getting 14 hour shift limit violation
Audience Fleet Admins, Fleet Managers, Drivers Applies To Driver App, Fleet Dashboard Symptom (s): The driver receives a 14-hour shif...
How to Delete a Geofence
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Geofences Introduction In order to delete the geofence permanently,...
How to view logs of deactivated drivers from Fleet Admin Dashboard
Audience Fleet Admins Applies to Fleet Dashboard Introduction: Motive allows Fleet Admins to view logs for deactivated drivers as well. ...
How to fill out the Subscription Amendment Form to Cancel Service
Audience Fleet Admins Applies To Cancellation Request Introduction In this article, you will learn how to complete the cancellation f...
Which features are available in Enterprise subscription?
Audience Fleet admins, Owner operators Applies to Enterprise Subscription Answer Enterprise features: IFTA exemption Customizable do...
How to navigate and utilize the Report section on the Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Reports Introduction The Report section gives you a birds-eye view of ...
How can Fleet Admins remove Codriver from past logs?
Audience Fleet Admins Applies to Dashboard Introduction This article walks you through the steps to remove a co-driver from a past log. ...
How to get Driver's Vehicle Utilization Report
Audience Fleet Admin Applies To Fleet Dashboard Introduction Fleet Admins can find out how to get a report for a Vehicle's Utilization fo...
Why is Fleet Manager unable to Assign Devices from Fleet App
Audience Fleet Managers Applies to Fleet App Answer: The Fleet Manager cannot assign devices from the Fleet App. A Fleet Admin can a...
How to Remove Vehicle Fault Codes from Motive Dashboard
Audience Fleet Admin Applies to Fleet Admin Dashboard Answer Please have the mechanic resolve the fault codes of the vehicle. Afterwa...
How to Download Trips Detail Report
Audience Fleet Admins Applies To Fleet Dashboard > Reports Introduction Fleet Managers and Fleet Admins can view details of trips and c...
How to annotate Unidentified Events from Fleet Admin Dashboard
Audience Fleet Admin Applies To Fleet Dashboard Introduction Add notes to the unidentified Trips from Fleet admin dashboard when the dr...
How to get IFTA Report in KM and Liters (Pro & Enterprise Subscription)
Audience Fleet Admins/Fleet Managers Applies To Fleet Dashboard Introduction: Motive allow Fleet Admins and Fleet Managers to change/get ...
Why is the IFTA report button not available in Fleet Dashboard?
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > IFTA Reports Answer IFTA report is only available for customers with P...
How to change Map Mode on the Fleet App
Audience Fleet Admins, Fleet Managers Applies To Fleet App Introduction: On the fleet app, under the map icon, you are able to switch t...
Yellow Clock icon on driver profile in Fleet App
Audience Fleet Admins Applies To Fleet App > Driver Profile Introduction This Fleet App feature notifies the fleet admins that the...
Red Clock icon on driver profile in Fleet App
Audience Fleet Admins Applies To Fleet App > Driver Profile Introduction This Fleet App feature enables fleet admins to see when...
How to use Fleet App Messaging
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Fleet Users can easily communicate with their fleet and...
Is there a dark theme option for the map on Fleet App/Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet App/Dashboard Answer No, the Fleet View map on the Fleet Dashboard doesn't have a...
Can I edit the vehicle ID for the vehicle profile I created?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Answer Motive does not provide an option to edit the vehicle ID once a v...
How to view Split Sleeper Berth Clocks on Fleet app
Audience Fleet Admin Applies To Fleet App Introduction This article addresses how Fleet admins can utilize the split sleeper toggle featu...