How to remove Fault Codes
Audience: Fleet Admin Applies to: Fleet Admin Dashboard Symptom: How to remove Fault Codes Solution: Fault codes will be removed automatically...
How to Download Trips Detail Report
Audience Fleet Admins Applies To Fleet Dashboard > Reports Introduction Fleet Managers and Fleet Admins can view details of trips and c...
How to get IFTA Report in KM and Liters (Pro & Enterprise Subscription)
Audience Fleet Admins/Fleet Managers Applies To Fleet Dashboard Introduction: Motive allow Fleet Admins and Fleet Managers to change/get ...
Why is the IFTA report button not available in Fleet Dashboard?
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > IFTA Reports Answer IFTA report is only available for customers with P...
How to change Map Mode on the Fleet App
Audience Fleet Admins, Fleet Managers Applies To Fleet App Introduction: On the fleet app, under the map icon, you are able to switch t...
Yellow Clock icon on driver profile in Fleet App
Audience Fleet Admins Applies To Fleet App > Driver Profile Introduction This Fleet App feature notifies the fleet admins that the...
Red Clock icon on driver profile in Fleet App
Audience Fleet Admins Applies To Fleet App > Driver Profile Introduction This Fleet App feature enables fleet admins to see when...
How to use Fleet App Messaging
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Fleet Users can easily communicate with their fleet and...
Is there a dark theme option for the map on Fleet App/Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet App/Dashboard Answer No, the Fleet View map on the Fleet Dashboard doesn't have a...
Can I edit the vehicle ID for the vehicle profile I created?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Answer Motive does not provide an option to edit the vehicle ID once a v...
How to view Split Sleeper Berth on Fleet app
Audience Fleet Admin Applies To Fleet App Introduction This article addresses how Fleet admins can utilize the split sleeper toggle featu...
Why am I unable to edit log suggestions for drivers from the Fleet Dashboard?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Compliance Answer Note: Fleet Admins & Fleet Managers can only ed...
View and download IFTA Trip Report
Audience Fleet Managers Applies To Fleet Dashboard > Dispatches (Pro & Enterprise Subscription) Introduction Motive allows Fleet Mana...
How to access Log Edit reports
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Reports Introduction Motive’s advanced reporting features help you bet...
How to enable Dashcam Configurable Storage
Audience Fleet Managers, Fleet Admins Applies To Fleet App Introduction The Dashcam Configurable Storage feature enables Fleet Managers t...
What is Dashcam Configurable Storage?
Audience Fleet Managers, Fleet Admins Applies To Fleet App Introduction The Dashcam Configurable Storage feature allows Fleet Admins and ...
How to Switch Between Organizations on Motive Fleet Dashboard
Audience Fleet Managers, Drivers, Fleet Admins Applies To Fleet Dashboard Introduction Our Company Switcher feature allows customers to ...
How to set a custom Speed Limit
Audience Fleet Managers Applies To Fleet Dashboard>Safety Introduction Motive allows fleet managers to use the speed limit editor feature...
How to view and modify/delete a custom Speed Limit
Audience Fleet Managers Applies To Fleet Dashboard > Safety Introduction The Speed Limit Editor feature enables you to set and modify/del...
How to Filter Logs with Ignore Drive Time using Fleet Dashboard
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard Introduction Motive’s Ignore Drive Time feature allows fleet managers/ad...
How to give Ignore Drive Time access to Fleet Users using Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Motive’s Ignore Drive Time feature allows fleet users to i...
How to Ignore Incorrectly Recorded Drive Time using Fleet Dashboard
Audience Drivers, Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction The Ignore Drive Time feature enables Fleet Admins...
How to unselect Ignore Drive Time from Logs using Fleet Dashboard
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard Introduction The Ignore Drive Time feature allows Fleet Managers to igno...
How to Add a Driver from Mobile Phone or a Tablet (Android)
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction If you want to add a driver in your company as a Fleet Admi...
How to find an alternative to filling out Trailer Inspection Form
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction If the driver is not comfortable filling out a new trailer ...
How to request for a new API feature?
Audience Fleet Admins, Fleet Managers, Drivers Applies To Motive API Support Answer If you want to request a new API feature, you can sub...
What are Alert Types?
Audience Fleet Admin Applies To Fleet Dashboard > Admin > Alerts Answer Fleet Admins can create and manage email alerts and notifications...
How to Claim/Reject an Unidentified Unregulated (Non-CMV) Vehicle Trip using Driver App
Audience Drivers Applies To Driver App Introduction Drivers can either claim or reject an unidentified Unregulated trip using the Driver ...
How to connect with an Unregulated (Non-CMV) Vehicle using Driver App
Audience Drivers Applies To Driver App Introduction ELD required drivers can now record Unregulated (non-CMV) vehicles movement as on-dut...
How to assign Unregulated (Non-CMV) Unidentified Trips using Fleet Dashboard
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard Introduction Unregulated (Non-CMV) unidentified trips can be assigned to...