How to Unfreeze A Motive Card?
Audience Fleet Admins Applies To Fleet Dashboard > Admin > Cards Introduction: Motive card provides a security feature if the card need ...
What is a Motive Card?
Audience Fleet Managers, Fleet Admins, Drivers Applies To Motive Card Introduction Motive Cards comes with an integrated credit card ...
How to Check the Details for the Cards Transaction
Audience Fleet Admins Applies to Fleet Dashboard > Admins Introduction: Fleet admins and Fleet managers can check the details of every ...
How to check the cards with the highest spending
Audience Fleet Admins Applies to Fleet Dashboards, Motive Card Introduction: Fleet Admins have the authority to check the cards (along wi...
Can I add Motive card in Mudflap and will the Motive discount apply?
Audience Fleet Admins Applies To Motive Card Answer Yes, you can add the Motive Card as your payment method for the Mudflap app. By d...
Motive Card Rewards FAQ
Audience Fleet Admins, Fleet Managers, Drivers Applies To Motive Cards Introduction to Motive Card Rewards Motive Card Rewards is a loy...
How to block/unblock merchant locations through Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Fleet Admins/Managers can add merchants to a blocked locati...
Can Motive Card be Re-assigned?
Audience Fleet Managers, Fleet Admins Applies To Motive Card Answer Motive Cards once Activated & assigned to a Driver, It can't be rea...
Account Overview for Motive Cards
Audience Fleet Admins Applies to Admin Dashboard > Cards (Motive Cards) Introduction: The Account Overview section in your Cards ...
How to choose a vehicle from the Motive Driver App for Vehicle ID Reporting
How to enable and disable Vehicle ID Reporting for the Motive Card
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Admin > Cards Introduction Fleets can mandate capturing of Vehicle IDs...
How to select a vehicle for Vehicle ID reporting if mobile-based unlock is also enabled
Audience Drivers, Fleet Admins, Fleet Managers Applies To Driver App > Motive Card Introduction Fleet Managers and Fleet Admins can enabl...
How to send a reminder to Drivers to install/update the Driver App for Vehicle ID Reporting
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Admin > Cards Introduction The Fleet Managers and Fleet Admins can sen...
Why does my Motive Card show a pending payment after using it at Love's?
Audience Fleet Admins, Fleet Managers Applies To Motive Card Answer The Motive Card might show a pending payment after using it for fuel...
How to set up suspicious activity alerts for Motive Card transactions
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Admin > Alerts Introduction Motive allows Fleet Admins and Fleet Manag...
What is Vehicle & spend location mismatch fraud detection?
Audience Fleet Managers, Fleet Admins Applies To Motive Card Introduction A suspicious transaction is flagged as 'Vehicle & spend locatio...
How to review suspicious Motive Card transactions
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Cards Introduction Fleet Admins and Fleet Managers can review suspicio...
How to check the current balance of Motive Card on Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Cards Introduction Motive Card can be used to purchase fuel, pay for ...
How to check reasons for Motive cards declined transactions on Fleet Dashboard
Audience: Fleet Admins Applies to: Fleet Dashboards, Motive Card Introduction: Fleet Managers have the authority to check fuel transacti...
How to customize recipients for Motive Card emails
Audience Fleet Admins, Fleet Managers Applies To Motive Card Introduction Motive now allows Fleet Admins and Fleet Managers to define rec...
How does Motive assign a vehicle to a Motive Card's transaction using the Driver App?
How to edit Spend profiles for individuals or groups of cardholders
Introduction Once the Fleet Admin has set up the Spend profiles, they can also apply them on individual or cardholder level from their dashboard....
How to setup Spend Profiles
Audience Fleet Admins Applies To Motive Cards Introduction Motive allows Fleet Admins to set up Spend Profiles for all/specific drive...
What are Spend Profiles?
Audience Fleet Admins, Fleet Managers, Drivers Applies To Motive Cards Introduction Motive allows Fleet Admins to custom set Spend Prof...
How do I use my Motive Card?
Where can I get discounts using the Motive Card?
Why our company’s nor the driver’s name is listed on Love's receipt?
Audience Fleet Admins, Fleet Managers Applies To Motive Cards Answer At Motive Cards, we receive information on purchases and transact...
Zip code declined on Motive Card
Audience Fleet Admins, Fleet Managers Applies To Motive Cards Symptom(s): Zip code declined on Motive Card Transaction declined due to...
Can I do an advance money transfer from the Motive Card to my bank account?
Audience Fleet Managers, Fleet Admins Applies To Motive Card Answer No, advance money transfer from Motive Card to your bank account is ...
How to view Motive card Benefits / Rebates / Discounts
Audience Fleet Admins Applies To Motive Cards Introduction Motive allows Fleet Admins to view available Motive Card benefits/rebates/...