How to view the Driver's Safety Score Report
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Safety Introduction Utilize the Driver Safety Score Report to track Dr...
How to view Group Safety Score Report on Fleet Dashboard
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Reports Introduction Utilize the Group Safety Score Report to track Gr...
How to dismiss Coaching Events
Audience Fleet Managers, Fleet Admin Applies To Fleet Dashboard > Coaching Introduction Fleet Admins and Fleet Managers can use the Fle...
What causes the Image refresh limit exceeded error when refreshing dashcam images?
Audience Fleet Admin, Fleet Manager Applies To AI Dashcam, Smart Dashcam Answer The default setting for dashcam image requests is 100 p...
How to filter geofence on fleet dashboard
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Fleet View Symptoms: Wanted to filter geofence on the fleet dashboa...
How to change video storage capacity of Dashcam in the Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Safety Introduction Fleet Managers often request videos that are no lo...
How to Enable Dashcam again after it is Unpaired from the Fleet Dashboard
Audience: Fleet Administrators, Fleet Managers Applies To: Dashcam Introduction Sometimes the Fleet Administrators unpair the dashcam ...
How to view assigned safety coach
Audience Fleet Admins Applies To Fleet Dashboard > Safety Introduction Motive allows Fleet Admins to view the assigned coaches from th...
Download, View, and Share Dashcam Video Footage
Fleet Managers can view, download, and share Dashcam video footage from the Fleet Dashboard. This article explains how to access safety event clips...
What is the use of AI Omnicam’s colored wires?
Audience Fleet Managers, Fleet Admins Applies To AI Omnicam Answer The Motive AI Omnicam comes with three types of wires that are differ...
Can I reassign my AI Omnicam to any other vehicle?
Audience Fleet Managers, Fleet Admins Applies To AI Omnicam Answer Yes, the Motive AI Omnicam can be reassigned to any other vehicle onc...
How does my AI Omnicam interact with my Dashcam?
Audience Fleet Managers, Fleet Admins Applies To AI Omnicam Answer AI Omnicam in combination with Dashcam provides complete 360-degree v...
How can I maintain the AI Omnicam?
Audience Fleet Managers, Fleet Admins Applies To AI Omnicam Answer Following are some key points that can help Fleets maintain the AI Omn...
How can I change the FOV (field of view) of my AI Omnicam after it has been installed?
Audience Fleet Managers, Fleet Admins Applies To AI Omnicam Answer Once the AI Omnicam is securely installed to the mount and vehicle, F...
How can I test the mounting location before installing the AI Omnicam on my vehicle?
Audience Fleet Managers, Fleet Admins Applies To AI Omnicam Answer Motive allows Fleets to temporarily install the AI Omnicam and test i...
How to reset AI Omnicam
Audience Fleet Managers, Fleet Admins, Drivers Applies To AI Omnicam IntroductionMotive enables the Fleets to reset the AI Omnicam if it does...
How to view Dashcam details in the Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To AI Dashcam, Smart Dashcam Introduction Fleet Admins can now view dashcam serial numbers ...
How to view the details of all Fleet cameras on the Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Safety Introduction Motive enables the Fleet Managers and Fleet Adm...
How to view Vehicle Telematics
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Fleet View Introduction Fleet Admins and Fleet Managers can view V...
How to remove Dashcam or Asset Gateway AG-55 adhesive?
Audience Drivers, Fleet Admin, Fleet Manager Applies To Smart Dashcam, AI Dashcam AnswerSupplies Required Plastic pry tool or something else...
Dashcam videos are pending/not uploading
Audience Fleet Admins, Fleet Managers Applies To Smart Dashcam, AI Dashcam Symptom Dashcam videos are pending or not uploading Caus...
How to turn off Safety videos in the Driver App?
Audience Fleet Admin, Fleet Manager Applies To Smart Dashcam, AI Dashcam Introduction For customers on the Enterprise subscription plan, F...
Can Drivers view Dashcam videos from the Driver App?
Audience Drivers, Fleet Admins Applies To Smart Dashcam, AI Dashcam Solution No, Drivers can't view Dashcam videos from thei...
Excessive In-cab alerts for Speeding
Audience Fleet Admin, Fleet Managers Applies to Fleet Dashboard > Admin Symptom(s) Drivers report excessive in-cab alerts generated tho...
How to view Safety Events with Driver Privacy mode enabled
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Safety > Events Introduction Motive addresses Driver Privacy concerns ...
Can I see Live Images of the Driver in Driver Privacy Mode?
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Fleet View > Vehicle Answer No, if the Driver-facing camera has been ...
How to view Driver safety performance
Introduction The Drivers tab provides a quick view of Driver performance across the 4 behavior types. Steps: Viewing Driver safety performance 1....
What is the difference between an Assigned and Permitted Safety Coach?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Safety Answer While both assigned coaches and permitted coaches c...
How to get vehicle location and speed details
Audience Fleet Admin Applies To Vehicle Gateway, Dashcam Introduction Fleet admins can retrieve vehicle location and speed details along...
How to use speed limit editor to update invalid speeding events?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Safety Introduction Fleet Admins and Fleet Managers use the Speed L...