The Motive Vehicle Gateway (VG) works with various cables that fit different vehicle types and diagnostic ports. Choosing the right cable is crucial for accurate data capture, smooth integration, and compliance. The correct cable simplifies installation and ensures real-time data transmission, keeping your fleet connected and efficient.
Basics
The Vehicle Gateway connects to a vehicle’s diagnostic port using a compatible Motive cable. Cable types vary by vehicle make, model, and port type.
Cable Type |
Cable |
Use |
| OBD II | Cable 3015/3017/3018 | Light-duty vehicles |
| J1939 (9-pin) | Cable 3000/3001/3002/3003 | Heavy-duty vehicle data capture |
| RP1226 | Cable 3035/3036 | OEM telematics access |
| 6-pin (J1708) | Cable 3022 | Older heavy-duty vehicles |
| Hardwired | Cable 4020 | Custom or legacy installations. |
| Hardwired | Cable 3044 | Hardwired adapter for dual power connections and failsafe functionality. |
| Specialty | Cable 3030/3031/3034/3043 | Manufacturer-specific connectors |
| AUX | Cable 5005 | PTO and auxiliary monitoring |
Installing the cable
Before installation, identify your vehicle’s diagnostic port and confirm the correct Motive cable. Each cable is labeled with a product number to help with selection.
| Note: If you have the model year 2013 or a newer Mack or Volvo truck, order the cable specifically designed for the model year 2013 or newer Mack or Volvo trucks, instead of a 9-pin or 6-pin cable. |
General installation steps
- In the Motive Dashboard, confirm that the Vehicle Gateway is unassigned. Then, assign the Vehicle Gateway to the required vehicle.
- Identify the diagnostic port type in your vehicle (refer to the vehicle manual if needed).
- Select the correct cable and plug it into the diagnostic port.
- Connect the other end to the Vehicle Gateway.
- Secure the cable and Vehicle Gateway using zip ties or adhesive pads.
- Start the vehicle to power the device and verify data transmission.
| WARNING: For vehicles that may operate in the State of California, regulations may prohibit the installation of any Y-cable configuration if it involves relocating the in-vehicle diagnostic port. If the vehicle may be operated in California, ensure the installation does not relocate the diagnostic port. Motive customers are solely responsible for their compliance with all applicable laws and regulations |
FAQs
Which cable should I use for my vehicle?
Identify your vehicle’s diagnostic port and refer to the supported cable chart or consult Motive Support.
Are cables included with the Vehicle Gateway?
No. Cables are ordered separately based on your vehicle’s specifications.
Can I install the cable and the Gateway myself?
Yes. Most installations are straightforward. Specialty and hardwired cables may require professional installation.
What if my vehicle doesn’t have a diagnostic port?
Use the hardwired cable for a direct connection to the vehicle’s power and ground.
Do specialty cables offer additional features?
Yes. Specialty cables may support enhanced OEM features and deeper telematics integration.
Why should I use Motive's recommended cable?
Using a non-recommended cable may cause electrical problems with the truck and could also void the truck's manufacturer warranty due to third-party usage of the diagnostic port, so we suggest using the motive-recommended cables.
Which Vehicle Gateway cable do I need for Dodge RAM trucks?
The Vehicle Gateway cable required for your truck may vary depending on its make and connector pin. To help you choose the right cable, we’ve provided a complete list of Dodge RAM trucks and their corresponding compatible Vehicle Gateway cables below:
Vehicle Make/Year |
Pins/Connector Type |
Cable |
| 2001 - 2007 | Auto-tap Kit | ACC-VG-002 |
| 2008 - 2024 | OBD-II 16 Pin | 3015/3017 |
Which Vehicle Gateway cable do I need for Dodge RAM trucks?
The cable 3022 is displayed below:
| WARNING: For vehicles that may operate in the State of California, regulations may prohibit the installation of any Y-cable configuration if it involves relocating the in-vehicle diagnostic port. If the vehicle may be operated in California, ensure the installation does not relocate the diagnostic port. Motive customers are solely responsible for their compliance with all applicable laws and regulations |
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