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Motive Help Center
Hardware
Hardware
Resources on how to install all Motive hardware products, such as Vehicle Gateways and Cameras.
Hardware
Resources on how to install all Motive hardware products, such as Vehicle Gateways and Cameras.
Frequently Read
Back
Recently Updated
Cables
Cables Overview
Cables
Cables for Volvo VNL Vehicles
Cable 3044 adapter
Cable 4020
Cable 3043 for Freightliner
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Vehicle Gateway
Vehicle Gateway Overview
Vehicle Gateway Installation
Vehicle Gateway installation on light/duty vehicles
Vehicle Gateway installation for heavy-duty vehicles
Vehicle Gateway Settings
Installation Guidelines for Pro-install Partners
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Asset Gateway
Asset Gateway Overview
Introduction
AG Mini Cable Installation for Trailers
AG Mini cable installation for heavy equipment
Installation: Construction and Heavy Equipment
Installation: Asset Gateway Mini (Battery Powered)
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AI Dashcam
AI Dashcam Overview
Installation
Dashcams Best Practices
Dashcam Camera Control (full camera off)
How to enable Dashcam Configurable Storage
What is AI Dashcam and AI Omnicam Configurable Storage?
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AI Dashcam Plus
Getting Started with AI Dashcam Plus
Troubleshooting guide: AI Dashcam Plus
Troubleshooting guide: AI Dashcam Plus Connection to Motive Driver Mobile App
AI Dashcam Plus Mount Removal
AI Dashcam Plus Cables
Cable VCBL-D- MACK: AI Dashcam Plus installation guide for Mack 2013-2018
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Smart Dashcam
Smart Dashcam Overview
Introduction
Smart Dashcam Installation
Getting Started with Motive Smart Dashcam
Test Smart Dashcam on the Motive Driver App
View more
Omnicams
AI Omnicam Overview
Mounts for AI Omnicam
Installation Guide: AI Omnicam
Getting Started with AI Omnicam
Standalone AI Omnicam
Install AI Omnicam using Fleet App
View more
Environmental Sensor
Environmental Sensor Overview
Environmental Sensors
Environmental Sensor Installation
Troubleshooting guide: Environmental Sensors
Environmental Sensors Alerts
Remotely control reefer
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Driver ID Reader
Driver ID Reader Overview
How to assign Driver ID card to Driver
How to check the connectivity status of RFID Reader?
Where should I mount the Driver ID Reader?
Driver ID Reader FAQs
Installation
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Engine Immobilizer
Engine Immobilizer Overview
How to Assign Engine Immobilizer Through Fleet Dashboard Using Mobile Phone Browser?
Engine Immobilizer
Installation
How to assign and enable Engine Immobilizer through Fleet Dashboard?
How to Enable Vehicle Immobilization Using Mobile Phone Browser
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Beacons
Installation Guide: Motive Beacon
Motive Beacon
Beacon Overview
View more
Troubleshooting
Understanding the Red Dot (Active Malfunction) on ELD icon in the Driver App
Frequent Mobile Disconnects with Vehicle Gateway
Wi-Fi Hotspot Not Working – Troubleshooting Guide
Troubleshooting common issues with the Vehicle Gateway
Vehicle Gateway Not Recording Drive Time
Telematics Check Failed
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Frequently Read
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Recently Updated
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https://helpcenter.gomotive.com/hc/en-us/articles/31054123805853-Driver-App-Overview
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For drivers
Learn how to use the Driver App, including how to connect to vehicles, edit logs, and more.
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https://helpcenter.gomotive.com/hc/en-us/categories/5364685085597-Products
/hc/theming_assets/01K8KRADBGG0PNAR41XAA7QM1F
For fleet managers
Learn how to use the Fleet Dashboard and Fleet App to manage your vehicles, compliance, safety, and more.
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https://helpcenter.gomotive.com/hc/en-us/categories/5364621713565-Hardware
/hc/theming_assets/01K8KRAFDGN43J429V50DD16YE
For installers
Learn how to install Motive hardware, including Vehicle Gateways, dashcams, and more.
custom
https://helpcenter.gomotive.com/hc/en-us/articles/31079485452189-Compliance-Overview
/hc/theming_assets/01K8KRANQE4GRDNN77SM9BT7WT
Compliance
Learn how to prevent violations, automate compliance tasks, and improve compliance performance.
custom
https://helpcenter.gomotive.com/hc/en-us/articles/31079402916893-Safety-Overview
/hc/theming_assets/01K8KRANZK2Q6B0RHEZ38TBJ9H
Safety
Learn how to prevent accidents, coach drivers effectively, and respond quickly to critical events.
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https://helpcenter.gomotive.com/hc/en-us/articles/31079693989021-Cards-Overview
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Motive Cards
Learn how to issue, manage, and track Motive Cards to control spending and simplify fuel and expense management.
Reset password, add a vehicle, install vehicle gateway (ELD)