How to filter geofence on fleet dashboard
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Fleet View Symptoms: Wanted to filter geofence on the fleet dashboa...
How to change video storage capacity of Dashcam in the Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Safety Introduction Fleet Managers often request videos that are no lo...
How to Enable Dashcam again after it is Unpaired from the Fleet Dashboard
Audience: Fleet Administrators, Fleet Managers Applies To: Dashcam Introduction Sometimes the Fleet Administrators unpair the dashcam ...
How to view assigned safety coach
Audience Fleet Admins Applies To Fleet Dashboard > Safety Introduction Motive allows Fleet Admins to view the assigned coaches from th...
Download, View, and Share Dashcam Video Footage
Fleet Managers can view, download, and share Dashcam video footage from the Fleet Dashboard. This article explains how to access safety event clips...
What is the use of AI Omnicam’s colored wires?
Audience Fleet Managers, Fleet Admins Applies To AI Omnicam Answer The Motive AI Omnicam comes with three types of wires that are differ...
How can I maintain the AI Omnicam?
Audience Fleet Managers, Fleet Admins Applies To AI Omnicam Answer Following are some key points that can help Fleets maintain the AI Omn...
How can I test the mounting location before installing the AI Omnicam on my vehicle?
Audience Fleet Managers, Fleet Admins Applies To AI Omnicam Answer Motive allows Fleets to temporarily install the AI Omnicam and test i...
How to reset AI Omnicam
Audience Fleet Managers, Fleet Admins, Drivers Applies To AI Omnicam IntroductionMotive enables the Fleets to reset the AI Omnicam if it does...
How to view Dashcam details in the Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To AI Dashcam, Smart Dashcam Introduction Fleet Admins can now view dashcam serial numbers ...
How to view the details of all Fleet cameras on the Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Safety Introduction Motive enables the Fleet Managers and Fleet Adm...
How to view Vehicle Telematics
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Fleet View Introduction Fleet Admins and Fleet Managers can view V...
How to remove Dashcam or Asset Gateway AG-55 adhesive?
Audience Drivers, Fleet Admin, Fleet Manager Applies To Smart Dashcam, AI Dashcam AnswerSupplies Required Plastic pry tool or something else...
Dashcam videos are pending/not uploading
Audience Fleet Admins, Fleet Managers Applies To Smart Dashcam, AI Dashcam Symptom Dashcam videos are pending or not uploading Caus...
How to turn off Safety videos in the Driver App?
For customers on the Enterprise subscription plan, Fleet Admins have the option to give Drivers visibility into their safety performance directly w...
Can Drivers view Dashcam videos from the Driver App?
Audience Drivers, Fleet Admins Applies To Smart Dashcam, AI Dashcam Solution No, Drivers can't view Dashcam videos from thei...
Excessive In-cab alerts for Speeding
Audience Fleet Admin, Fleet Managers Applies to Fleet Dashboard > Admin Symptom(s) Drivers report excessive in-cab alerts generated tho...
How to view Safety Events with Driver Privacy mode enabled
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Safety > Events Introduction Motive addresses Driver Privacy concerns ...
Can I see Live Images of the Driver in Driver Privacy Mode?
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Fleet View > Vehicle Answer No, if the Driver-facing camera has been ...
How to view Driver safety performance
Introduction The Drivers tab provides a quick view of Driver performance across the 4 behavior types. Steps: Viewing Driver safety performance 1....
What is the difference between an Assigned and Permitted Safety Coach?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Safety Answer While both assigned coaches and permitted coaches c...
How to get vehicle location and speed details
Audience Fleet Admin Applies To Vehicle Gateway, Dashcam Introduction Fleet admins can retrieve vehicle location and speed details along...
How to use speed limit editor to update invalid speeding events?
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard > Safety Introduction Fleet Admins and Fleet Managers use the Speed L...
How to view Fleet Admin dashboard on cell phone?
Audience Fleet Admins Applies To Fleet Dashboard Introduction You can view your fleet admin dashboard, from your cell phone as well...
How to Reconnect/Re-pair the Dashcam
Audience Fleet Admins, Drivers Applies To Motive Dashcams Symptoms: Repairing/Reconnecting the Dashcam My Vehicle Gateway is not connec...
How to get telematics details for safety events?
Audience Fleet Admins Applies To Fleet Dashboard > Safety Introduction Fleet Admins can retrieve safety event videos and key informat...
How to check the live location of a vehicle on Fleet Dashboard
Audience Fleet Admins, Fleet Managers Applies To Fleet Dashboard Introduction Fleet Admins and Fleet Managers can check the live locatio...
How long are the video events available on Motive?
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard Answer By default, Motive retains Fleets' Compliance, Safety (including ...
How to enable Event Severity / Intelligence
Audience Fleet Managers, Fleet Admins Applies To Fleet Dashboard > Admin > Company Introduction Event Severity automatically assigns a se...
View Dashcam video side-by-side
For events captured by a dual-facing dashcam, fleets can choose how the video is displayed during review. This enables clearer comparison between r...