Enhanced Alert Visibility
IntroductionThe Enhanced Alert Visibility feature is an end-to-end redesign of the alert experience, designed to ensure that companies can easily v...
Driver Rewards: Notification Improvements
IntroductionDriver Rewards notification improvements allow fleet managers to configure challenge notifications and snapshots for both drivers and f...
Bluetooth Connectivity Troubleshooting in the Driver App
IntroductionMotive is introducing a guided self-service Bluetooth connectivity troubleshooting flow to the Driver App. When a driver cannot connect...
Adding Reefer Integrations to Existing Motive Assets
IntroductionReefer OEM-AG Merge unifies Thermo King, Carrier, and Motive Asset Gateway reefer data into a single asset profile in the Motive Fleet ...
In-product Release Announcements in Notification Center
IntroductionIn-product Release Announcements give you a dedicated place inside Motive to see what’s new. Instead of relying only on emails or newsl...
Vehicle Availability
IntroductionVehicle Availability helps fleet managers to understand which vehicles are ready for use and the vehicles currently out of service in t...
Automatic License Plate Recognition (ALPR) with AI Dashcam Plus
IntroductionAutomatic License Plate Recognition (ALPR) enables fleets to identify vehicles involved in Collision/near collision safety events by au...
Cycle Rule Defaults and Driver Overrides
IntroductionMotive now supports company-level default Cycle Rules with driver-level overrides for both Primary and Secondary Cycle Rules. This upda...
Fleet View 2.0
IntroductionFleet View 2.0 is an enhanced Live Map experience, built to deliver faster performance, real-time visibility, and a more intuitive work...
Attach PDF Files in Driver App Dispatch Documents
IntroductionDrivers can now upload PDF, PNG, and JPG files when creating Dispatch documents in the Driver App. This makes it simpler for drivers to...
AI Dashcam Plus Support in Device Hub
IntroductionDevice Hub now supports AI Dashcam Plus, giving fleet managers a single place to view, manage, and troubleshoot AI Dashcam Plus alongsi...
Device Stopped Communicating status for AI Dashcam
IntroductionMotive is introducing a new sub-status for AI Dashcam under Other issues called Device stopped communicating. This indicates USB commun...
Post-Transaction Metadata Fields for Motive Card
IntroductionMotive Card now supports post-transaction metadata fields, giving businesses the flexibility to capture required transaction details af...
Driver Rewards: Minimum Miles Requirement
IntroductionMotive is introducing a configurable minimum miles eligibility rule for Driver Rewards challenges so that only drivers with meaningful ...
Driver Qualification Template Sets
IntroductionDriver Qualification Template sets let fleets define which qualification documents are required for different drivers so Motive can aut...
Automations
IntroductionWe are introducing Automations, powered by Motive AI, a centralized automation hub. Automations empower organizations to anticipate and...
Critical Fault Codes
IntroductionFleets receive multiple diagnostic trouble codes (DTCs), but only a few require immediate action, leading to missed timely response on ...
Idling Events Enhancements
IntroductionMotive has introduced enhancements for Idling Events, enabling fleets to track fuel cost and view idling reports with detailed insights...
Action Required: Upcoming changes to Driver Account Management and Security
IntroductionBy June 2026, Motive is going to move to a self-service authentication model for all users (including drivers). This update removes the...
Vehicle Benchmark Report
IntroductionThe Vehicle Benchmark Report compares vehicle’s acutal fuel consumption to fleets average fuel consumption. This also highlights wasted...
Motive Card for Digital Wallets
IntroductionMotive Card for Digital Wallets lets cardholders add Motive Cards to Apple, Google and Samsung wallets, so they can pay with their phon...
Camera Recording Issue Alerts
IntroductionCamera recording issue alerts proactively notify fleets when a Dashcam unexpectedly stops recording and enters a 0% recording state, re...
Driver Side Orientation
IntroductionConfigure Driver Side Orientation directly from the Fleet Dashboard. This setting enables fleets to specify whether vehicles are left-h...
Improvement to Confidential Safety Events
IntroductionMotive has enhanced its Confidential Safety Events with expanded confidentiality controls, new automation capabilities, granular downlo...
AI-powered Safety- Fatigue Detection
IntroductionAI-powered Fatigue Detection helps fleets identify early signs of driver fatigue using multiple AI-detected behaviors. By combining sig...
AI Coach: Expanded Coverage
IntroductionAI Coach Expanded Coverage makes the weekly AI-powered performance recaps available to fleets that do not use Safety Score while adding...
Vehicle Safety Prompts
IntroductionVehicle Safety Prompts with Alerts enhance the existing DVIR workflow by clearly identifying whether a vehicle or asset is safe to oper...
AI Answers 2.0
IntroductionAI answers within Motive Analytics have been enhanced to provide a more powerful, conversational experience. Users can now ask why and ...
Create and Edit Driver Profiles
IntroductionThe new create/edit driver interface introduces a redesigned experience that makes creating and managing driver profiles more streamlin...
Virtual Engine Hours for Ford OEM-integrated Vehicles
IntroductionThe Virtual Engine Hours feature for Ford OEM-integrated vehicles ensures engine hours remain available and reliable even when Ford’s O...